Vulnerability Disclosure Policy

Data security is a priority at Workrise. If you are a security researcher and believe that you have discovered a security bug or vulnerability in any of our Services, we appreciate your help in disclosing that vulnerability in a responsible manner. Workrise will engage with security researchers when vulnerabilities are reported to us in accordance with this Vulnerability Disclosure Policy. We will validate, respond and fix vulnerabilities in accordance with our commitment to security and privacy. We won’t take legal action against those who discover and report security vulnerabilities in accordance with this Vulnerability Disclosure Policy. Workrise reserves all of its legal rights in the event of any noncompliance.

Disclosure Policy

  • As this is a private program, please do not discuss this program or any vulnerabilities (even resolved ones) outside of the program without express consent from the organization.
  • Follow HackerOne’s disclosure guidelines.

Program Rules

  • Please provide detailed reports with reproducible steps. If the report is not detailed enough to reproduce the issue, the issue may not be marked as triaged.
  • Submit one vulnerability per report, unless you need to chain vulnerabilities to provide impact.
  • When duplicates occur, we only triage the first report that was received (provided that it can be fully reproduced).
  • Multiple vulnerabilities caused by one underlying issue will be treated as one valid report.
  • Social engineering (e.g. phishing, vishing, smishing) is prohibited.
  • Make a good faith effort to avoid privacy violations, destruction of data, and interruption or degradation of our service. Only interact with accounts you own or with explicit permission of the account holder.

Out of scope vulnerabilities

When reporting vulnerabilities, please consider (1) attack scenario / exploitability, and (2) security impact of the bug. The following issues are considered out of scope:
  • Testing in a manner that would degrade the operation of Workrise services
  • Attempting to modify, corrupt, or delete data that could in any way impact the confidentiality, integrity, and/or availability of the Workrise platform and its users.
  • Performing, or attempting to perform, DoS (Denial of Service) attacks against Workrise’s infrastructure
  • Clickjacking on pages with no sensitive actions
  • Tabnabbing
  • Knowingly posting, transmitting, uploading, linking to, sending, or storing anything that could have adverse side effects (e.g. malware, cryptocurrency miners) in the Workrise application or on Workrise’s servers
  • Using Workrise property to perform malicious actions against other entities not managed by Workrise
  • Attacks on physical security, use of social engineering, distributed denial of service or spam
  • Taking advantage of the vulnerability, for example, by downloading more data than necessary to demonstrate the vulnerability or deleting or modifying data
  • Cross-Site Request Forgery (CSRF) on unauthenticated forms or forms with no sensitive actions
  • Attacks requiring MITM or physical access to a user’s device.
  • Previously known vulnerable libraries without a working Proof of Concept.
  • Comma Separated Values (CSV) injection without demonstrating a vulnerability.
  • Missing best practices in SSL/TLS configuration.
  • Content spoofing and text injection issues without showing an attack vector/without being able to modify HTML/CSS
  • Rate limiting or brute-force issues on non-authentication endpoints
  • Missing best practices in Content Security Policy.
  • Missing HttpOnly or Secure flags on cookies
  • Missing email best practices (Invalid, incomplete or missing SPF/DKIM/DMARC records, etc.)
  • Vulnerabilities only affecting users of outdated or unpatched browsers [Less than 2 stable versions behind the latest released stable version]
  • Software version disclosure / Banner identification issues / Descriptive error messages or headers (e.g. stack traces, application or server errors).
  • Open redirect – unless an additional security impact can be demonstrated
  • Issues that require unlikely user interaction

Thank you for helping keep Workrise and our users safe!