Vulnerability Disclosure Policy

Data security is a priority at Workrise. If you are a security researcher and believe that you have discovered a security bug or vulnerability in any of our Services, we appreciate your help in disclosing that vulnerability in a responsible manner. Workrise will engage with security researchers when vulnerabilities are reported to us in accordance with this Vulnerability Disclosure Policy. We will validate, respond and fix vulnerabilities in accordance with our commitment to security and privacy. We won’t take legal action against those who discover and report security vulnerabilities in accordance with this Vulnerability Disclosure Policy. Workrise reserves all of its legal rights in the event of any noncompliance.

Reporting

Share the details of any suspected vulnerabilities with the Workrise Security Team by sending an email to security@workrise.com. Encrypt your findings by using our public PGP key.  Please do not publicly disclose these details without express written consent from Workrise.

Please include the following:

  • Vulnerability details with information to allow us to efficiently reproduce your steps
  • Any account user names and emails you have created on the Workrise platform
  • Your email address
  • Your Twitter handle or website (optional)

Testing

You are prohibited from:

  • Performing, or attempting to perform, DoS (Denial of Service) attacks against Workrise’s infrastructure
  • Knowingly posting, transmitting, uploading, linking to, sending, or storing anything that could have adverse side effects (e.g. malware, cryptocurrency miners) in the Workrise application or on Workrise’s servers
  • Attacks on physical security, use of social engineering, distributed denial of service or spam
  • Testing in a manner that would degrade the operation of Workrise services
  • Attempting to modify, corrupt, or delete data that could in any way impact the confidentiality, integrity, and/or availability of the Workrise platform and its users.
  • Taking advantage of the vulnerability, for example, by downloading more data than necessary to demonstrate the vulnerability or deleting or modifying data
  • Using Workrise property to perform malicious actions against other entities not managed by Workrise

Compensation Requests

Requests for monetary compensation in connection with any identified or suspected vulnerability will be deemed noncompliant with this Vulnerability Disclosure Policy.

Our Commitment

If you identify a verified security vulnerability in compliance with this Vulnerability Disclosure Policy, Workrise commits to:

  • Promptly acknowledge receipt of your vulnerability report
  • Provide an estimated timetable for resolution of the vulnerability
  • Notify you when the vulnerability is fixed
  • Publicly acknowledge your responsible disclosure